The Utility Billing Relief Program (UBR) is a City of Chicago program intended to make water and sewer bills more affordable for qualifying Chicago residents.

No penalties or debt collection on past due City of Chicago utility bill debt.

50% rate reduction for water charges, sewer charges, and water-sewer tax.

Debt forgiveness of previous unpaid balance after successfully completing 1-year in the program.

Before applying, confirm if your property and income meet the UBR requirements. You must reside at the property to be eligible.

Note: All application paths for new UBR applicants may also be used by existing UBR customers to re-enroll.

Verify Eligibility